Website Terms and Conditions
Website Terms and Conditions – Dandy Jewelry Ltd.
1. Introduction
Welcome to the Dandy Jewelry Ltd. website (hereinafter: “the Website”), operated by Dandy Jewelry Ltd., C.P. 516964939, of 1000
Simcha Holtzberg 14 (arrival by prior arrangement). Use of the site, including the purchase of products, is conditional on acceptance of the terms and conditions. Browsing or purchasing
constitute confirmation of having read, agreed to and fully complied with the terms detailed below.
2. User/Purchaser Commitment
• The user declares that he is at least 18 years old or has received permission from a guardian to make a purchase.
• Use of the site constitutes a legal obligation on the part of the user to act in accordance with the regulations.
3. Change of regulations
The Company may update the Terms and Conditions at any time at its discretion, without prior notice. Changes will take effect from the moment they are published on the Site.
4. Availability, prices and photos
• Prices on the site do not include shipping costs (unless otherwise specified).
• The images are for illustrative purposes only, and there is no guarantee of absolute identity between the person photographed and the recipient.
• The company may change prices, promotions and product content without prior notice.
5. Ordering and payment process
• An order will only be considered final after payment is completed and confirmed by the credit card company or through other payment methods (e.g.,
Bank transfer, apps like Bit or Paybox.
• Responsibility for checking whether the payment has been approved applies only to the customer. In case of non-approval, the order will be canceled after a specified period of time.
(e.g. 5 days).
• It is required to provide accurate data: names, address, telephone, email, payment details, etc. Providing inaccurate details may result in
To cancel an order without liability on the part of the company.
6. Shipping and delivery
• Delivery will be made to the address entered in the order, and the shipping cost will be charged when the order is placed.
• The company is not responsible for delays due to force majeure, strikes, or factors beyond its control (including in the case of epidemics)
7. Order cancellation and product return
• You can cancel up to 14 days (in accordance with the Consumer Protection Law) from the day you received the product, subject to the conditions detailed in the regulations (packaging).
Original, unused, with label, etc.)
For a senior citizen, new immigrant or person with a disability (according to the definitions of the law) who carried out a remote transaction in a conversation with the company – the right
The cancellation will be valid for up to 4 months from the date of execution of the transaction, receipt of the product or receipt of the transaction details - whichever is later.
• A partial refund is possible, depending on the company's decision and in accordance with legislation, including certain deductions (e.g. 5%).
• Jewelry made to order (engraving, custom-made) is not returnable, according to the Consumer Protection Law.
•No cancellation/return of earrings
That were worn.
Exchange will be possible by returning the product to the Dundee branch or via courier (shipping cost – 25 NIS each way), along with an invoice.
Original tax/exchange voucher or proof of purchase.
In the case of a purchase that included a sale or discount – the terms of return and exchange will be subject to the relevant sale regulations and the law.
8. Product Warranty
• Dandy provides a warranty for products for one half year from the date of purchase, subject to proof of purchase (purchase invoice or documentation).
In the customer club (, .
The warranty does not apply to cases resulting from improper use of the jewelry. The warranty does not apply to coatings. Re-coating cost 30 NIS.
The warranty does not apply to: ring bracelets, anklets, clip earrings, body chains, spiral/open rings.
Symbolic repair cost of 25 NIS
The warranty does not apply to loss/partial loss due to tearing or breakage.
As part of the warranty, Dandy will provide, at its option: repair/replacement of the defective item in exchange for the return of the defective item. In addition,
A paid repair service is available to you if the jewelry can be repaired, upon presentation of proof of purchase only, and is limited to 5 years from the date of purchase.
The purchase.
In addition, Dandy does not undertake to repair or replace in the event that the (allegedly) defective item is not in the customer's possession and/or is not returned to the company.
For the purpose of inspection. Inspection/repair of the product will take up to 21 business days from the date the item arrives at our offices.
The jewelry warranty does not cover damage caused to the jewelry for any reason other than a manufacturing defect. Enamel fading/discoloring,
Rubbing, poor use.
It is clarified that repairing a tear that requires soldering may lead to minimal shortening and the company is not responsible for any change in the size of the item.
To enjoy your jewelry for a long time, we recommend not storing it in a humid area, not taking your jewelry into the pool or sea, including a jacuzzi or sauna.
and baths. Avoid contact with cleaning products, perfumes, creams, and use during physical activity.
It is the customer's responsibility to inspect the item upon collection and verify the item's integrity at that time.
The company is not responsible for a product that is not collected by the customer after 30 days from the date the company notifies that the product is ready.
9. Privacy and information security
• A privacy policy details the types of data collected, their purposes, and their security. The policy forms part of a user agreement that includes the
Privacy Policy.
10. Intellectual Property
All copyrights in the content, images, and design of the site are reserved by the site owner. Herbal use is permitted only with express permission.
11. Law and Judgment
This agreement is subject to Israeli law. The exclusive jurisdiction is in the courts of the Ramat Hasharon area or as agreed upon as specified.
12. A product purchased as part of a refund campaign will be refunded based on the amount actually paid, minus the proportional discount.
In the case of a purchase that includes discounts on several items, a refund will only be given upon return of all products required to receive the benefit.
A product from the sale category will be replaced at the price actually paid.
Multiply promotions and benefits
Unless otherwise expressly stated by the Company, no duplication of promotions, coupons, discounts, vouchers or any other benefit will be permitted.
The Company reserves the right to change, discontinue or update any promotion or benefit at any time, in its sole discretion, without the need for prior notice.
In any case of conflict between a specific advertisement for a promotion and the provisions of these regulations, the provisions of the specific advertisement will prevail.
A second exchange will not be possible for the product you are returning.
13. Contact customer service
Contact information: Phone: 0523580633 Email: info@dgjewelrys.com You can also communicate via WhatsApp for service and support.
